Email a weekly Zendesk ticket digest
Every Friday emails ticket volume against last week, the top recurring issues with links, and tickets still unsolved after three days.
Customer support automation templates
Triage tickets, flag unhappy customers and escalate on time, in the helpdesk you already use. Pick a brief and Whenever writes it against your accounts.
Customer support workflow briefs
Write a weekly customer sentiment report
Reads the week's Zendesk conversations and writes what customers praised and what frustrated them, with quotes, in a Google Doc.
Review churn risk from Stripe and Zendesk weekly
Every Monday writes a short risk note for each customer whose Stripe subscription is set to cancel or whose payment failed, with their recent Zendesk tickets, and posts it to Slack.
Agents should build your automations, not be them
Describe your first workflow in plain words. One stays live for free, no credit card.
No credit card required