Review churn risk from Stripe and Zendesk weekly

Every Monday writes a short risk note for each customer whose Stripe subscription is set to cancel or whose payment failed, with their recent Zendesk tickets, and posts it to Slack.

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Workflow illustration

01Trigger
TriggerEvery Monday at 08:00 AM UTC.
02St
StripeList Stripe subscriptions set to cancel at period end, and invoices from the last 7 days still open after a failed payment attempt.
03Ze
ZendeskFor each customer, read their Zendesk tickets from the last 30 days by email.
04
Custom stepAsk AI for a short risk note per account using only those facts.
05Sl
SlackAs your connected user, post the notes as written to the Slack channel id you choose in setup, at most 50 accounts, and nothing when there are none.
06
OutputFinish

Proposed workflow

A starting brief, not a preconfigured workflow or proof of a completed outcome. Review the generated steps and test with your accounts before publishing.

When

Every Monday at 08:00 AM UTC.

Then

List Stripe subscriptions set to cancel at period end, and invoices from the last 7 days still open after a failed payment attempt.
For each customer, read their Zendesk tickets from the last 30 days by email.
Ask AI for a short risk note per account using only those facts.
As your connected user, post the notes as written to the Slack channel id you choose in setup, at most 50 accounts, and nothing when there are none.

Before you publish

Connect the accounts and credentials it needs first. Optional AI steps use AI at runtime and their output can vary, so review the workflow and test it before publishing.

Runtime limits, account access and AI usage