Reply to incoming WhatsApp messages

Replies to incoming WhatsApp text messages with your chosen text. Requires a WhatsApp Cloud API number, Meta app secret and verified messages webhook.

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Proposed workflow

A starting brief, not a preconfigured workflow or proof of a completed outcome. Review the generated steps and test with your accounts before publishing.

When

A customer sends a WhatsApp Business message (Meta webhook).

Then

For each text message, read the sender's number and the text, skipping images, voice notes and reactions.
Reply once to each one on WhatsApp, from the business number it reached, with the answer text you choose in setup.

Before you publish

Needs a WhatsApp Cloud API number in your own Meta app: after publishing, add its app secret and a verify token, register the webhook address with that token and subscribe it to messages. Connect WhatsApp for the same business account to send replies.

Connect the accounts and credentials it needs first. Optional AI steps use AI at runtime and their output can vary, so review the workflow and test it before publishing.

Runtime limits, account access and AI usage