About WhatsApp
Enables interaction with customers through the WhatsApp Business API for messaging and automation. Only supports WhatsApp Business accounts, not WhatsApp Personal accounts.
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Automate WhatsApp in plain words
Describe what should happen in WhatsApp, and when, in plain words. Whenever builds the workflow, connects your account, and runs it the same way every time, on a schedule, on a webhook, or when another app sends an event.
How Whenever connects
Through its API, with your credentials managed by Whenever.
Build it from your AI client
Connect Claude, Cursor or Codex to the Whenever MCP server and your coding agent writes, tests and deploys the WhatsApp workflow for you. It runs on Whenever afterwards, on its schedule or webhook, with the chat closed.
Set up the Whenever MCP serverWhatsApp workflows to start from
Real briefs that use this app. Pick one and Whenever writes it against your accounts.
Confirm a form submission over WhatsAppSends each person who submits your form a personalized WhatsApp message using their name and answers.
Build this workflowText customers on WhatsApp when their order shipsSends each fulfilled Shopify order a WhatsApp message with its carrier and tracking link as soon as it ships, then tags the order so it is sent once. After publishing, you add an Order fulfillment webhook with its address in your Shopify admin and paste the store’s webhook signing key into Whenever.
Build this workflowAnswer WhatsApp order-status questionsReplies as soon as a customer sends an order number on WhatsApp, with its Shopify status and tracking link, but only when the order’s phone matches theirs. Needs a WhatsApp Cloud API number in your own Meta app: after publishing, you add its app secret and a verify token, register the webhook address with that token and subscribe it to messages, and connect WhatsApp for the same business account to send the replies.Build this workflowBook appointments over WhatsAppAsks a customer for a service from your list and a time, books the slot in Google Calendar if it is free, and confirms on WhatsApp. Needs a WhatsApp Cloud API number in your own Meta app: after publishing, you add its app secret and a verify token, register the webhook address with that token and subscribe it to messages, and connect WhatsApp for the same business account to send the replies.
Build this workflowReply to WhatsApp messages the moment they arriveAnswers each incoming WhatsApp Business message as soon as Meta delivers it, with the reply text you choose and no third-party inbox in between. Needs a WhatsApp Cloud API number in your own Meta app: after publishing, you add its app secret and a verify token, register the webhook address with that token and subscribe it to messages, and connect WhatsApp for the same business account to send the replies.Build this workflow
Build this workflowText customers on WhatsApp when their order shipsSends each fulfilled Shopify order a WhatsApp message with its carrier and tracking link as soon as it ships, then tags the order so it is sent once. After publishing, you add an Order fulfillment webhook with its address in your Shopify admin and paste the store’s webhook signing key into Whenever.Build this workflowAnswer WhatsApp order-status questionsReplies as soon as a customer sends an order number on WhatsApp, with its Shopify status and tracking link, but only when the order’s phone matches theirs. Needs a WhatsApp Cloud API number in your own Meta app: after publishing, you add its app secret and a verify token, register the webhook address with that token and subscribe it to messages, and connect WhatsApp for the same business account to send the replies.Build this workflowBook appointments over WhatsAppAsks a customer for a service from your list and a time, books the slot in Google Calendar if it is free, and confirms on WhatsApp. Needs a WhatsApp Cloud API number in your own Meta app: after publishing, you add its app secret and a verify token, register the webhook address with that token and subscribe it to messages, and connect WhatsApp for the same business account to send the replies.Build this workflowReply to WhatsApp messages the moment they arriveAnswers each incoming WhatsApp Business message as soon as Meta delivers it, with the reply text you choose and no third-party inbox in between. Needs a WhatsApp Cloud API number in your own Meta app: after publishing, you add its app secret and a verify token, register the webhook address with that token and subscribe it to messages, and connect WhatsApp for the same business account to send the replies.Build this workflowOften automated alongside it
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Describe your first workflow in plain words. AI building is free within weekly usage limits; you pay when it runs.