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Workflow starter brief

Send customer review feedback to Productboard

Routes new public reviews to the product team with the reviewer's account details attached.

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Proposed workflow

A starting brief, not a preconfigured workflow or proof of a completed outcome. Review the generated steps and test with your accounts before publishing.

When

Every day at 07:00 AM UTC, fetch the newest reviews of your product from your review site's API with an authenticated HTTP request.

Then

  1. Look up each reviewer's company in HubSpot to get plan and deal size.
  2. Summarize what the review asks for.
  3. Create one Productboard note per review with that summary and the account details, skipping reviews that already have one.

Before you publish

Connect the accounts and credentials it needs first. Optional AI steps use AI at runtime and their output can vary, so review the workflow and test it before publishing.

Runtime limits, account access and AI usage

Apps it connects

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