Request Tracker (RT) integrations and automation

Describe what should happen in Request Tracker (RT), and when, in plain words. Whenever builds the workflow and runs it on a schedule, on a webhook, or when another app sends an event.

Connection requirements, provider permissions and optional AI usage apply. Read the runtime limits.

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Request Tracker (RT) on Whenever

About Request Tracker (RT)

Request Tracker is a ticketing and workflow platform for managing support requests, queues, users, assets, knowledge articles, and related operations.

How Whenever connects

Through its API, using the credentials and permissions required by the provider.

Build it from your AI client

Connect Claude, Cursor or Codex to the Whenever MCP server and your coding agent can build and deploy the Request Tracker (RT) workflow. It runs on Whenever afterwards, on its schedule or webhook, with the chat closed.

Set up the Whenever MCP server