Pylon integrations and automation

Describe what should happen in Pylon, and when, in plain words. Whenever builds the workflow and runs it on a schedule, on a webhook, or when another app sends an event.

Connection requirements, provider permissions and optional AI usage apply. Read the runtime limits.

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Pylon on Whenever

About Pylon

Pylon is an AI-native B2B customer support platform that unifies ticketing, chat, knowledge base, and account intelligence across channels like Slack Connect, Microsoft Teams, email, and in-app chat.

How Whenever connects

Through its MCP server, where the available tools and permissions support the job.

Build it from your AI client

Connect Claude, Cursor or Codex to the Whenever MCP server and your coding agent can build and deploy the Pylon workflow. It runs on Whenever afterwards, on its schedule or webhook, with the chat closed.

Set up the Whenever MCP server