Otter.ai integrations and automation

Otter.ai records and transcribes meetings; its MCP server lets a connected tool search those meetings and read them. Whenever reaches Otter only through that MCP connection at mcp.otter.ai/mcp, signed in with an Otter account through OAuth. Otter documents three tools: get user info, which returns the connected user’s name and email; search, which finds meetings and returns an overview; and fetch, which retrieves the full transcript of a meeting or conversation. None of them create, edit or delete anything in Otter, so a workflow’s output goes elsewhere: a document, a sheet, an email.

The connection sees what the connected Otter user sees. Otter says that covers meetings the user captured and meetings shared with them by others in their Workspace. Fetching a conversation by its Otter URL only works if that conversation has been shared with the account. If a sales lead wants a weekly digest of the whole team’s customer calls, the calls need to be shared with the connecting account, through conversation sharing or channels, before any automation can read them.

There is no event to start from. Otter states it does not offer a public API key, and its MCP tools are request-based, so Whenever cannot be told when a meeting ends. Workflows run on a schedule: search a date range or topic, fetch the transcripts found, then summarise or extract. A scheduled run starts even on a day with no meetings, so make the empty case quiet. Keep a record of the conversations already processed, because a search over the same week returns the same meetings again.

Transcripts are long and often contain things people said in confidence. Keep summaries in a destination whose readers would have been welcome in the meeting, and don’t paste whole transcripts into shared channels. AI summaries vary from run to run and can miss nuance; ask for short quotes alongside each decision or action item so a reader can check them against the transcript, and include the Otter link for anyone who needs the full context.