Skip to content
Workflow template

Recover failed Stripe payments

Emails the customer a friendly note with the link to update their payment as soon as a Stripe invoice payment fails, and tells your team in Slack. After publishing, you add a webhook endpoint with its address in Stripe and paste the endpoint's signing secret into Whenever.

Build free

How it runs

This is the brief Whenever builds from. Change any of it in plain words before you publish.

When

Each invoice.payment_failed event Stripe posts to the signed Stripe webhook.

Then

  1. Use its customer email, or the Stripe customer's; stop if none.
  2. Stop if the invoice's metadata recovery_attempt equals its attempt count; otherwise set it to the attempt count first.
  3. Gmail them a short, friendly note with the amount due in major units, currency and the hosted link to pay.
  4. As me, post customer, amount and attempt to the Slack channel id you choose in setup.

Apps it connects

Related templates

Ask cancelling Stripe subscribers why they leftWhen a Stripe subscription is cancelled, emails the customer your feedback survey, logs the cancellation reason in a sheet, and tells your team in Slack. After publishing, you add a Stripe webhook endpoint and paste its signing secret into Whenever.Build this workflowAcknowledge contact form leads within minutesLogs each contact form submission, sends an acknowledgement within minutes, and alerts the on-duty rep in Slack.Build this workflowRun your lead tracker emails and remindersSends the stage-appropriate email queued on each Airtable lead and nudges the owner when a lead goes stale.Build this workflowSurface media opportunities from your inboxSummarizes each incoming media request email with its ask and deadline and posts it to the team channel.Build this workflow
All templates

Agents should build your automations, not be them

Describe your first workflow in plain words. AI building is free within weekly usage limits; you pay when it runs.