Workflow templateSend customer review feedback to Productboard
Routes new public reviews to the product team with the reviewer's account details attached.
Workflow illustration
01Trigger
TriggerEvery day at 07:00 AM UTC, fetch the newest reviews of my product from my review site's API with an authenticated HTTP request.
02Hu
HubSpotLook up each reviewer's company in HubSpot to get plan and deal size.
03
Custom stepSummarize what the review asks for.
04Pr
ProductboardCreate one Productboard note per review with that summary and the account details, skipping reviews that already have one.
05
OutputFinish
How it runs
This is the brief Whenever builds from. Change any of it in plain words before you publish.
When
Every day at 07:00 AM UTC, fetch the newest reviews of my product from my review site's API with an authenticated HTTP request.
Then
- Look up each reviewer's company in HubSpot to get plan and deal size.
- Summarize what the review asks for.
- Create one Productboard note per review with that summary and the account details, skipping reviews that already have one.
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HubSpot
Productboard