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Workflow template

Turn a solved Slack thread into a KB article

Mark a solved thread with a check mark and get a knowledge base article in Notion with the problem, cause and fix, linked back in the thread.

How it runs

This is the brief Whenever builds from. Change any of it in plain words before you publish.

When

Someone adds the white_check_mark emoji reaction to a Slack message.

Then

  1. Stop unless it is in the Slack channel id you choose in setup, or the Notion database id you choose in setup already has a page linking to that thread.
  2. Read the whole thread.
  3. Write a knowledge base article from it: the problem, the cause, the fix in numbered steps, and a link to the thread.
  4. Create it as a page in that Notion database.
  5. Reply in the thread with the page link, as me.

Apps it connects

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